Let's talk

Questions about a test, your results or a partnership? Our UK team replies within one working day.

✉️helpme@customercare.expert

📞[UK phone number]

📍London EC2A 2EW

⏱️Mon–Fri, 9am–5:30pm UK time

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Tell us what you need and we'll put you in touch with the right person.

Not for medical emergencies. If you feel unwell, call 999 in an emergency or NHS 111 for urgent advice. Please don't send symptoms or results through this form; log in to your Hub to message our clinical team securely.

Our UK office

[BioHealthcare Hub UK Ltd]
Broadgate Tower, 12th Floor, 20 Primrose Street, London EC2A 2EW

Group offices

New York (HQ) · Orlando · London · Dublin · Dubai · Turin

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